A highly motivated extension of your staff
At ServiceMaster Restore, our personnel work as an extension of your staff, taking pride in the job and completing your cleaning and restoration needs the way you expect, every time.
We are committed to monitoring each project's progress, ensuring your satisfaction and fueling a continuous cycle of performance improvement.
ServiceMaster Restore promotes active communication with our customer, clarifying your cleaning and restoration needs and providing a degree of responsiveness unparalleled in the industry.
Regular inspections ensure the highest level of service and provide constant feedback.
ServiceMaster Restore professionals are easily accessible should a special need arise.
ServiceMaster Restore has a comprehensive screening process ensuring that your residence or business will be serviced by the most trustworthy and qualified people.
Training is always ongoing and the training methods themselves are also under constant development as ServiceMaster Restore takes advantage of the latest innovations to keep your residence or business looking is best.
As a leading provider of disaster restoration services for residential and commercial customers, our proprietary processes and equipment enable us to respond quickly and effectively. Whether you have experienced a flood, fire or severe weather damage to your property, processes for recovery are clearly defined once the property is assessed. You can be assured that a complete and thorough plan of action will be outlined and executed. Let us restore your property, and your peace of mind.
Whether you have experienced a fire, flood or other disaster in your home or business, we provide safe, effective, quality products designed to clean, sanitize and deodorize your property and its contents.
We strive to be a leader in understanding the environmental, health and safety issues of the products and methods we use by staying abreast of scientific research and trends in new product development.
ServiceMaster of Truro utilizes the most advanced technologies to continually improve our service and our communication with our customers.
Cutting-edge technology means superior service. When home and business owners experience disaster, anxiety naturally runs high and the safety and restoration of their personal items take on extreme importance. We want customers to feel confident about the safety and security of their personal items. That is why we have raised the bar by providing proprietary technology to automate data collection and communications in the field. These standards are unsurpassed in the industry and include training, service protocols, system integration and claim documentation.
RESTORE 365 – OUR LATEST TECHNOLOGICAL INNOVATION
Restore 365, developed with Next Gear Solutions, provides a streamlined system to monitor all jobs real-time, allowing us to focus on what matters most – restoring homes and lives back to normal.
Restore 365 allows ServiceMaster of Truro to:
- Accept and manage claims in real-time, in a fully mobile environment.
- Integrate with estimating and accounting software.
- Access data anywhere, anytime in a cloud-based environment, providing greater transparency to insurance partners.
- Provide better information to policyholders as a claim proceeds.
- Manage capacity and improve response times in major weather and catastrophic events.
- With ServiceMaster of Truro, you'll enjoy a smoother and swifter restoration process reducing cycle time and claim costs. When it's time for Restoration services, Water Mitigation, Content Inventory & Packout, and more...
TELLSERVICEMASTER (CUSTOMER SATISFACTION SURVEY SYSTEM)
At ServiceMaster of Truro, we are committed to being our very best, so we ask you, our customer, to tell us regularly how we are doing. Our TellServiceMaster system, powered by Listen 360, uses the latest technology to get your feedback on our performance. The system is designed so that we can review individual customer feedback as well as our overall performance.
ServiceLink is a janitorial service inspection, communication and tracking system that ServiceMaster Clean provides to our customers. ServiceLink uses the latest technology to provide effective quality control. The ServiceLink system allows you to track services performed, simplify communication between our team and yours through email and text messaging and enhance the overall cleanliness of your building.