FAQs
More FAQs- Are there any warning signs of mould to look for in my commercial facility?
- The wood floors are wet and buckling. Will they have to be replaced?
- Why did the technician leave wet carpet on my stairs?
If there are dark spots on your ceiling, floors or walls, this is a sure sign of mould growth. Musty odours and mildew are often also signs that mould may be growing in your property. Respiratory and allergy symptoms such as coughing, sneezing, trouble breathing and wheezing are a common indicator of mould growth as well. High humidity levels in your building that result in condensation on glass and metal surfaces are also a warning sign of mould.
Wood flooring in your commercial property that has been damaged by water must be continually evaluated by qualified technicians during the drying process. We use professional-grade drying systems and dehumidifiers to create the ideal environment for wood floors to dry efficiently, and optimally to resume their original shape. Depending on the density of hardwood flooring and the type of finishes used, complete drying may take up to three weeks or longer. If you file a claim, your insurance adjuster will work with you to make the final decision as to whether the floors in your property will need to be refinished or replaced.
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.